Retail Hard and Soft Goods Display Guidelines


Examples of general merchandising guidelines that may assist you in developing a desirable “look” for your store include:

Merchandising walls:
  • Utilize walls as well as floor fixtures 
  • Wall fixtures are useful for highlighting merchandise
  • Merchandise wall fixtures small to large, left to right, top to bottom
  • "Colorize" a wall grid across from left to right, then diagonally down and then left and right again


Merchandising floor fixtures:
  • Keep fixtures straight and parallel to any area borders (like carpet border)
  • Insure that floor fixtures have attractive, easily understood, attractive signage
  • Insure fixture signage faces traffic pattern
  • Insure fixture arm heights are consistent and symmetric
  • Use a fixture with the proper holding capacity (density) for your store (low, medium, or high)
  • Do not let goods on a fixture touch or drag on the floor
  • Insure your store merchandising will permit an un-obstructed view of the sales floor for customer service help and security
  • Insure at least 36 inches between all floor fixtures on all sides
  • Rounders are often the best fixtures for clearance merchandise
  • Utilize fixtures that are a consistent type and height to insure the sales floor is consistent
  • Do not use rolling hanging racks on the sales floor
  • Only utilize vendor-supplied fixtures if they do not disrupt the consistent look of your sales floor
  • Dump bins for select small merchandise, used sparingly, can be a useful tool
  • "Colorize" merchandise by varying colors from light to dark and sizes from small to large within each color
  • "Colorize" rounders counter-clockwise
  • "Colorize" rounders first then assort each color by size
  • Never put more than two colors on an arm
  • Insure color scheme of store is in balance
  • Never mix stripes and paisley patterns
  • Show individual items and complete outfits
  • Hang pants at mid length
  • Create merchandise grouping based upon the type of goods being sold
  • Avoid mixing different items on an arm
  • Keep different categories of merchandise on different rounders
  • Shoes display pairs are best displayed close to eye level
  • Display key margin items and featured items as close to eye-level as possible
  • Insure all merchandise displayed is neat, steamed, folded, zipped, buttoned
  • Face hangars the same way and separate (space them out) by 1 inch
  • Do not mix hangar types
  • Keep chrome fixture clean by dusting and wipe off finger prints carefully (try wax paper)
  • Size collars are helpful if merchandise sizes are difficult to see on vendor tags
  • Insure your price signage is accurate
  • Take pictures of your well-merchandised sales floor to help associates understand the look you want to maintain
  • Keep your sales floor full and your stock-rooms empty